At SNEAKOZOE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from our store.

1. Information We Collect

When you place an order, contact us, or interact with our website, we may collect personal information such as your full name, email address, phone number, billing address, shipping address, and order details. We may also collect non-personal information including IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

Your information is used to process and fulfill orders, provide customer support, communicate order updates, manage payments, and improve our website and services. With your consent, we may also send promotional or informational emails.

3. Data Sharing

SNEAKOZOE may share limited personal information with trusted third parties such as payment processors, shipping carriers, and service providers solely for business operations. We do not sell, rent, or trade customer data to unrelated third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data. Payment information is handled securely by third-party payment gateways, and we do not store full payment card details on our systems.

5. Cookies

Cookies are used to enhance user experience, store preferences, and analyze website traffic. You may disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting contact@sneakozoe.com.

7. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.

PRIVACY POLICY